AutoNation offers associates short-term and long-term disability coverage through Matrix Absence Management. Short-term disability benefits begin after 7 days of disability and are available for up to 26 weeks. Long-term disability begins after 180 days of disability.

To file a claim:

There are 3 ways to contact Matrix to file a claim: by phone, website, or Mobile App.

  • To file a claim by phone call Matrix directly at: 888-477-5110 or 877-315-9838.
  • To file a claim online you can go to the Matrix eServices website at: http://www.matrixabsence.com. Click “create an account” and follow the on screen prompts.
  • To file a claim by Mobile App, download the Matrix eServices Mobile App from your smartphone or tablet’s app store (IOS or Android). Click “create an account” and follow the on screen prompts.

For more information on Short Term Disability or Long Term Disability refer to the Disability Summary Plan Description booklet located on The Benefit Connection website at www.AutoNationBenefits.com.