Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a company-paid benefit to help Associates when things do not go exactly as planned.

When you need help navigating the twists and turns of life, you can count on professional support and guidance from TELUS Health. TELUS Health is a leading provider of employee assistance services, and they have licensed and experienced counselors available 24/7/365 to listen and provide expert help for a wide range of issues.  You can have up to five free counseling sessions for each topic you need help with. Your family members have access to up to five free counseling sessions per topic too.

What can the EAP Counselors Help With?

  • Family matters, like divorce, caring for a family member, or returning to work following childbirth
  • Financial issues like, budgeting, retirement planning, buying or selling a home, or taxes
  • Legal issues, such as civil, criminal or family law, financial matters, real estate, or tax planning
  • Health issues, like anxiety, depression, trouble sleeping, or kicking a bad habit, like smoking
  • Domestic abuse issues and finding help for yourself or a loved one
  • Suicide, including recognizing the warning signs, or where to find support for yourself or a loved one
  • Everyday life including, things like moving to a new community, grief, military family matters or even training your pet
  • Work matters like, relocation, relationships with coworkers and managers, or organizational issues

Connect with the EAP

  • Reach out by phone 24/7 at 855-549-4879 to connect with a professional consultant for support, strategies, tools, and referrals.
  • Visit one.telushealth.com (Username: autonation / Password: lifeworks) to access hundreds of articles, e-books, audio recordings, assessments, toolkits, and more.
  • Download the free app for Android or iOS – simply search for ‘TELUS Health One’. Open the app, click on ‘Log in’ and enter (Username: autonation / Password: lifeworks).